Terms & Conditions

Welcome to Tastewala Food Factory. By accessing or purchasing from our website, you agree to the following terms and conditions. These terms ensure a safe and transparent shopping experience for our Tastewala family.

This website is operated by Tastewala Food Factory. Our operations are based in:

📍 Jagdishpur, Bhagalpur, Bihar, India

By using our site, you agree to comply with all applicable Indian laws.

• We offer authentic food products including pickles, GI Tag Katarni rice, chuda, and sattu.
• All products are described with maximum accuracy regarding ingredients and weight.
• Note: Product images are for representation. Actual texture or color may vary slightly.

• All prices are listed in INR (₹) and include applicable taxes unless stated otherwise.
• We use secure, encrypted payment gateways for UPI, Cards, and Net Banking.
• Orders are processed only after 100% payment confirmation.

• Processing: 1–2 working days.
• Delivery Time: 3–7 business days across India.
• Tracking details will be shared via Email/SMS once dispatched.

Due to the perishable nature of food items, returns are not accepted once the product is delivered.

• The product received is physically damaged.
• A wrong item was delivered.

👉 Requirement: Issues must be reported within 24 hours of delivery with clear unboxing photos/videos.

We are a fully transparent and compliant business entity:

We strictly adhere to the Food Safety and Standards Authority of India (FSSAI) guidelines for hygienic production.